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Snapdeal Makes It To D-Street, But Where’s The Moat?
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One of India’s earliest ecommerce marketplaces has finally trotted onto D-Street.

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Snapdeal

One of India’s earliest ecommerce marketplaces has finally trotted onto D-Street. After a relatively muted 4.93X subscription to its IPO, Snapdeal’s parent AceVector is all set to make its stock market debut on Monday.  

AceVector’s ₹420 Cr IPO, which opened on September 25 and closed on September 29, comprised a fresh issue of ₹287 Cr and an offer for sale (OFS) of around ₹133 Cr, with shares priced in the ₹30-32 band.

The company’s IPO response is a far cry from its once-lofty standing in India’s ecommerce race. At its peak, the company was valued at $6.5 Bn, backed by heavyweight investors, including SoftBank Group, Alibaba Group and Foxconn. 

Then, as Amazon poured billions into building its India business and Flipkart emerged as a formidable rival, the ecommerce battle grew increasingly intense. Snapdeal eventually stepped away from its ambition of competing across the broader market and shifted its focus to affordable fashion, home and beauty products, catering to shoppers in Tier II and Tier III India looking for low-priced goods rather than premium brands.

But is value commerce really working for it? Let’s find out in this edition of Inc42 Markets.

How AceVector Makes Money

Snapdeal is only one part of AceVector’s portfolio. The company has two other businesses: Unicommerce, an ecommerce enablement software business, and Stellaro Brands, its consumer-brands arm.

According to an expert tracking the consumer internet sector, Snapdeal has grown its net merchandise value and customer base of value-conscious shoppers, but its scale remains quite modest compared with larger ecommerce platforms, especially Meesho.

The expert added that Snapdeal may not be generating enough revenue per transaction to cover customer acquisition, technology and logistics costs. 

Unlike an inventory-led retailer, Snapdeal operates an asset-light marketplace. Sellers own and list products, while Snapdeal facilitates discovery, transactions and associated services. It earns money through seller-related marketplace fees, advertising and marketing services, freight and collection fees, and charges for return shipments. This structure limits the need to purchase and hold inventory, but leaves the company dependent on transaction volumes, seller participation and the economics of fulfilling orders.

Snapdeal

 

The marketplace revenue rose to ₹293.7 Cr in FY26 from ₹249.9 Cr in FY25. Net merchandise value (NMV), the value of delivered merchandise after excluding cancellations and returns, increased 25.7% to ₹1,093.1 Cr, from ₹869.6 Cr in FY25. In FY24, NMV stood at ₹633.3 Cr, even as marketplace revenue remained relatively flat between FY24 and FY25 before rising in FY26.

The gap between NMV and revenue is important. NMV measures the value of merchandise transacted on the platform; it is not the amount Snapdeal earns. In FY26, marketplace revenue was roughly 26.9% of NMV, down from 28.7% in FY25. 

Meanwhile, marketplace marketing and business promotion expenses climbed to ₹84.4 Cr in FY26, from ₹63.2 Cr in FY25 and ₹58.5 Cr in FY24.

The company’s ecommerce enablement arm, Unicommerce, has emerged as a significant growth driver within the group. Its SaaS revenue rose 51.6% to ₹204.3 Cr in FY26 from ₹134.8 Cr in FY25, compared with Snapdeal’s marketplace revenue growth of 17.5% during the same period. The business provides order, inventory and warehouse management software through Uniware, alongside shipping and logistics automation through Shipway and marketing automation through Convertway. Its acquisition of Shipway Technology added to this portfolio, extending its services across more stages of the ecommerce lifecycle. 

Meanwhile, AceVector’s consumer brands business, housed under Stellaro Brands, remains smaller but expansion-heavy. It operates Rangita, a women’s ethnic wear brand sold online and through an omnichannel retail network. Stellaro’s revenue from operations rose to ₹12.8 Cr in FY26 from ₹11.4 Cr in FY25.

What Does Snapdeal Offer Beyond Brand Recall?

Snapdeal has been in the game since 2010, one of the early players that helped open the floodgates to online shopping in India.

According to Karan Taurani, executive vice president at Elara Capital, Snapdeal has an edge in terms of brand recall. He said the company has remained relevant through multiple changes in its business model, from deal-led discounting to a broader marketplace and, more recently, a value-commerce platform. 

“Its longevity gives it an established identity among consumers, but that alone may not be enough to sustain growth in a market where customer acquisition, transaction frequency and operational efficiency are increasingly important,” Taurani said.

He is of the view that Snapdeal’s focus on value-conscious shoppers does give it a clear customer segment to serve, but it also operates in a crowded market where affordability is not exclusive to one platform. 

Meesho, which has built a much larger marketplace around value-conscious consumers, is a key example. In FY26, Snapdeal clocked an NMV of ₹1,093.1 Cr, while Meesho’s marketplace raked in ₹41,560 Cr. This is a staggering 38X scale gap. 

The gap also extends beyond merchandise value to the number of customers and transactions each platform handles. Snapdeal reported 12.16 Mn annual transacting users and 25.98 Mn delivered units in FY26. Meesho reported 264.29 Mn annual transacting users and 1.71 Bn delivered units. 

Therefore, Snapdeal’s central challenge is scale, even in its value segment. 

Snapdeal Has AI Tools But Is There A Real Competitive Edge?

At a time when Meesho has an extensive technology stack, including AI-led tools, Snapdeal is trying to take steps in a similar direction. Snapdeal recently introduced a multi-solution AI suite aimed at making fashion discovery more personalised, visual and conversational for Indian shoppers. The suite brings together AI-powered recommendations, conversational search, image-based discovery and customer experience tools across the marketplace.

According to its RHP, 72.69% of orders in FY26 were placed without users entering a search term. The company attributes this to its recommendation engine and personalised product feeds, which use browsing history, product interactions and other data to tailor the shopping experience.

Overall, its tech stack supports processes such as seller onboarding, catalogue ingestion and fraud detection. AI-supported customer service is available through channels including calls, WhatsApp, IVR and in-app support. 

Snapdeal may have added AI to the shopping cart, but that does not necessarily give it a competitive edge. Recommendation engines, conversational search and AI-powered support are increasingly becoming standard ecommerce features. For Snapdeal, AI is currently an ongoing bet. What it needs to solve immediately is the puzzle of scale. 

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[Edited by Shishir Parasher]

The post Snapdeal Makes It To D-Street, But Where’s The Moat? appeared first on Inc42 Media.

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